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Overall Satisfaction
(Required)
How satisfied are you with the IT services provided by Inventas?
1 - Very Unsatisfied
2 - Unsatisfied
3 - Neutral
4 - Satisfied
5 - Very Satisfied
Service Quality
(Required)
How would you rate the quality and responsiveness of our support team?
1 - Very poor
2 - Poor
3 - Okay
4 - Good
5 - Excellent
Communication
(Required)
Do you feel you receive clear and timely updates about your IT systems and any changes?
Yes
No
Please tell us why
(Required)
Process & Tools
(Required)
Are our tools and processes (ticket portal, remote support, website resources) easy to use and effective?
Yes
No
Please tell us why
(Required)
Suggestions / Improvements
Is there anything you feel Inventas could do differently or improve to better support your business?
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