Outsourced IT Support and Helpdesk Services
For many businesses, having a your own dedicated IT department must seem like the ideal solution; an expert available at a moments notice to fix whatever critical system has gone wrong. Unfortunately the truth rarely matches the dream, in-house IT support is costly, is unlikely to be able to deal with every eventuality and in these times of austerity may already be overstretched.
Outsourcing your IT services is the logical next step, the best of all three worlds, qualified specialists providing as much or as little technical support as you need, whenever and wherever you need it for a reasonable cost.
We are already trusted by over 140 business networks throughout the uk to supply their outsourced IT support and helpdesk services. All services are UK based and with branches across the country our engineers are local and can be with you quickly as and when they are needed.
Our helpdesk engineers are certified for a variety of business and network systems helping us gain Microsoft Gold and Cisco Select Partner status among others.
Outsourcing your IT doesn’t have to mean you talk to a stranger every time you get in touch, our aim is to always deliver a friendly and knowledgable service through our helpdesk, using industry backed standard processes and escalation procedures to ensure you are never let down when you need help the most.
Outstanding IT Support with Technical Prowess
Our team has a broad range of experience and backgrounds supporting business IT systems, and we rate our technical quality as second to none. From industry standard solutions such as Microsoft, Cisco, and HP, right through to almost unheard of quirky UNIX systems, we are confident our team can help you solve whatever issue you have encountered. Some of the things our support team can help you with are:
- Microsoft Windows Server 2003 / 2008
- Microsoft Windows XP / Vista / 7
- Terminal Services / Citrix
- Exchange Server 2003 / 2007 / 2010
- Network and Communications Support (Cisco Select Partner)
- Voice over IP (VoIP) telephone systems / Cisco UCS
- Mobile devices – Laptops / Blackberry / iPhone
- Linux and UNIX systems